GamesHealthHome Improvement

Can an Auto Repair Shop Charge Me For a Service I Did Not Want?

A shop should always provide a written invoice detailing the repairs done to your car, as well as the parts and labor costs associated with those repairs. The invoice should also include the odometer reading at the time the vehicle was left for repair and the estimated delivery date. The final invoice should be consistent with the written estimate. If you don’t have this paperwork, you can always contact the state’s consumer protection agency.

The customer’s right to inspect the work performed on their car is well-established. However, a shop cannot take it away without your permission or charge you for work they haven’t performed. Moreover, a customer isn’t allowed to inspect parts in areas that only authorized employees can access. Moreover, shops aren’t required to provide a guarantee for the work performed, but must clearly specify the terms on their invoice. If you have concerns about a particular repair, discuss them with management. Often, this can resolve any misunderstanding.

If the shop did not provide a written estimate, it’s illegal to charge a customer without consent. The law states that a repair shop can charge a maximum of $1100 for a single repair. Regardless of whether or not you agree with the repair shop’s estimate, you can always insist on a written estimate. A signed work order or estimate should never be left blank. By signing the work order or estimate, you are giving permission to the shop to do whatever they want with your car.

Related Articles

Leave a Reply

Back to top button